NSS IS REACCREDITED
Niagara Support Services (NSS) has achieved accreditation for the period December 2010 to December 2013. We are the third organization in Ontario to achieve reaccreditation through FOCUS Accreditation.
NSS was congratulated for achieving such a high level of performance and for providing services of the highest quality.
The information collected before and during the on-site validation clearly demonstrated that NSS worked hard to continue to meet and exceed the standards established by FOCUS. Of the 135 standards that NSS were held to, all were met or partially met, which is something we are all very proud of.
Going forward NSS will be continuing to monitor the progress of all aspects of service, but will be paying some close attention to the recommendations made by FOCUS.
The Quality Assurance Committee, with representation from individuals in service, volunteer boards, and staff will be accountable to ensuring that gaps in service across the organization are dealt with.
We would once again like to thank all of the individuals, families, staff and community supporters for their participation in the FOCUS validation. With your cooperation we achieved this successful outcome.

